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About Us WebSparky are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page Thank You.
Our Contact details:
WebSparky
Unit 7 Pool St Ind Est Pool Street Macclesfield Cheshire SK11 7NX United Kingdom
Phone: 01625 426436
Fax: 01625 613738
Email: Websparky [at] btconnect [dot] com
VAT Reg No: 157 3742 50
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' at the right hand side of the page and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. We accept orders from the UK only.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, Royal Mail or over the Internet using our bank's Secure payment service.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Shipping and handling are charged at cost, this will be shown at checkout. If your order contains Glass (ie:light bulbs)a £3.50 glass handling charge will be made, this is included in the shipping price at checkout.
Items over 2.5 Metres in length carry a £16.00+vat surcharge (maximum length 3 Metres)
Deliveries to the Scottish Highlands and Islands are charged at different rates, this is out of our control, please call for delivery cost quote.
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| Delivery Schedule Provided the goods ordered are in stock, If your Order is received before 2.00pm We will endevour to ship your order the same day. Orders Received at weekends or after 2.00pm will be shipped the next working day, |
| Back Orders If the goods you have ordered are out of stock we will contact you and let you know whether we can still obtain the item and the price we can get it for you. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Your card will not be debited until the goods are shipped. |
| Guarantee All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01625 426436 (International +44 01625 426436) or fax us on 01625 613738 or write to us at Unit 7 Pool St Ind Est Pool Street Macclesfield Cheshire SK11 7NX United Kingdom |
Privacy Policy WebSparky do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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