|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' at the right hand side of the page and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. We accept orders from the UK only.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, Royal Mail or over the Internet using our bank's Secure payment service.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Please note there will be a carriage charge added BEFORE you checkout, we keep this charge to the absolute minimum we can, and the charge is shown during the checkout proccess, we are unable to show the actual charges until we know quantities of goods where the goods are to be delivered to.|
Deliveries to the Scottish Highlands and Islands are charged at different rates, this is out of our control, please call for delivery cost quote.
|Delivery Schedule Provided the goods ordered are in stock, If your Order is received before 12.00pm We will endevour to ship your order the same day. Orders Received at weekends or after 12.00pm will be shipped the next working day, |
|Back Orders If the goods you have ordered are out of stock we will contact you and let you know whether we can still obtain the item and the price we can get it for you.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website we use a 3rd part payment service provider to give you complete peace of mind, Credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our payment service providers computers. They are not held in clear text on any web site. Your card will not be debited until the goods are shipped.|
|Guarantee All of our products come with a 30 day no quibble guarantee. Goods must be returned in original condition at customers expense.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 606 0877 (International +44 0845 606 0877) or write to us at Unit 1 Staden Business Park Staden Lane Buxton Derbyshire SK17 9RZ United Kingdom|
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Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
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